Frequently Asked Questions
How long does it take for an order to arrive?
Once shipped, your order will arrive within 10 to 12 business days for United States, Canada, Australia, United Kingdom, other countries can take up to 28 business days, depending on how fast customs clearances takes place and due to having multiple warehouses overseas.You’ll receive an email confirmation once your order has shipped. Feel free to email us to check on your order status. We're happy to help.
Do you offer expedited shipping?
Yes we do!
Do you ship internationally?
We ship worldwide.
Do you offer refunds?
WE DO NOT ISSUE RE-SHIPMENTS OR REFUNDS IF YOU SIMPLY WANT TO CHANGE SIZE, DESIGN, OR COLOR OF YOUR NEW GEAR.
See our Shipping and Returns page for more details.
Can I cancel my order?
You may request a cancellation within 24 hours of purchase. Otherwise you will receive partial refund as we have already started the shipping process. Please be sure to thoroughly read our descriptions and processing times.
How do I track my package?
You can check on the status of your order at any time by going to Order Lookup. You can also reach out to our customer support desk at firstname.lastname@example.org to ask questions anytime.